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Granted CBR Admin access on 6/9, still no portal access

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JSM92
Level 1
Level 1

‎06-13-2019 06:12 AM

Have a customer who granted us CBR admin access, got the email from Cisco stating as such as of 11 Jun 2019 13:53:25 GMT.  We are still unable to see their SNTC portal. 

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1 Accepted Solution

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Ye Liang
Cisco Employee
Cisco Employee

‎06-13-2019 08:23 AM

Hello,

 

You should have access now. Please check and confirm.

 

Thanks,

Ye

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2 Replies 2

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Ye Liang
Cisco Employee
Cisco Employee

‎06-13-2019 07:08 AM

Hello,

 

Please provide me the customer details in a private message and I'll take a look.

 

Thanks,

Ye

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Go to solution
Ye Liang
Cisco Employee
Cisco Employee

‎06-13-2019 08:23 AM

Hello,

 

You should have access now. Please check and confirm.

 

Thanks,

Ye

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