Help with collector error. When I login to the collector it shows the

[dsevilla]

Hello,

I appreciate your help, I am getting the following error when logging into the Collector https://services.cisco.com/.

I am using Firefox browser, I also performed the following steps:
1. Remove the chache from the browser.
2. I entered the portal from chrome browser and Edgar in both give the same error.

Attached is a screen print of the error.

[vivekcha@cisco.com]

Hi dsevilla,

We are looking into the issue and get back to you with an update.

Thanks and Regards,
Vivek Chauhan

[madhushr]

Hi,

Towards this case, for further troubleshooting, you can reach out to your Accounts team.

Thanks and Regards,

Madhusha R

[madhushr]

Hi,

Kindly ignore the above message. It was sent mistakenly.

Thanks and Regards,

Madhusha R

[vivekcha@cisco.com]

Hi dsevilla,

Could you please Private Message me the below mentioned details to proceed further:

CR Party ID:
Company Name:
CCO ID of the user:

Serial number:
Contract Number associated with CR Party ID:

Thanks and Regards,
Vivek Chauhan