Although I have been using it for quite previously, I am now being redirected back to register for an account. If I attempt to reregister and enter my Contract # and SN it accepts it but no registration email is sent to an admin.
Although I have been using it for quite previously, I am now being redirected back to register for an account. If I attempt to reregister and enter my Contract # and SN it accepts it but no registration email is sent to an admin.
Our CSPC has stopped being able to upload data, the error is below:
Hi, I'm trying to upgrade my SCPC 2.9.1 to 2.9.1.1 but when I click on the upgrade I get an error " 500 The call failed on the server; see server log for details" . How do I resolve this ? Thanks in advance
Hi team, Could you help to setup below customer id as a "Delegated Administrator" DA for CSAM(Cisco Services Access Management https://cdceb.cloudapps.cisco.com/csam) and SNTC service portal (https://services.cisco.com ) ? CCO ID to be nominated...
Hello,I deployed the latest CSPC OVA, version 2.9.1 into my VMware environment, and it fails to boot completely. It gets stuck at "A start job is running for /etc/rc.d/rc.local Compatibility". It shows "Failed to start dnf makecache" multiple times ...
I have a customer who is running into issues with CSPC. They even rebuilt the server from scratch and still having issues. They opened a TAC Case per these directions: https://www.cisco.com/web/fw/tools/ssue/docs/sntc/support.htmlPer the customer, "T...
Hi, I am trying to generate the EOX API token using valid client_id and client_secret. url_token='https://cloudsso.cisco.com/as/token.oauth2'headers = {'Content-type': 'application/x-www-form-urlencoded'}params = { 'grant_type': 'client_credentia...
Hello, we have devices in a subnet 10.118.0.0/24 that are configured some of then with snmpV2 and other with snmpV3. If you try to run a discovery using snmpV2 and snmpV3 for the subnet the collector said that this is not able. We have to ran a disco...
Hi, i have moved to a new partner and associated my CCO to the new partner. When i login to the Cisco Services Connection it still shows me as being associated to the previous partner and i can still see some information, i need all of this to be rem...
I am unable to update, create, or change the Installed-at-Site for devices in the portal. I have tried the following.Select a device in the portal.Click Actions > Update Installed-at-SiteChoose Select Installed-at-SiteSelect a site then click UpdateI...
Trying to setup remote authentication via TACACS+ to ACS5.7 for the CSPC Web UI, though unsuccessfully. I have configured the remote auth servers under 'Manage Remote Authentication Servers' and can test (CSPC says failed but ACS says passed), but wh...
I just transferred my UCS chassis from a fabric interconnect in one data center to a fabric interconnect in another. This was to avoid down time. The old FIs have another two years of SmartNet on them where as the one I've moved to will need to be re...
I have a customer whose security team is being alerted that 2.8.1.8 is running 1024 bit encryption instead of their recommended 2048. Is there a way to change this in CSPC? Or is 2.9.X using higher level?
Hi ,How can you setup the Cisco CSPC to exclude discovering non-Cisco devices such as computers and UPS?How can you remove the non-Cisco devices from Cisco SNTC portal ? Thanks.
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