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I am not able to get token.

Rupesh1
Level 1
Level 1

I want to check if my switches are covered under any active smartnet or not. I have created the APP as below 

Rupesh1_0-1691580924827.png

 

Now I am using this the KEY as client_id and Client secrete 

Rupesh1_1-1691581122494.png

but i am getting below error, please help 

{'error_description': 'Invalid client or client credentials.', 'error': 'invalid_client'}

7 Replies 7

aloksin3
Cisco Employee
Cisco Employee

Hi Rupesh,

We are looking into the issue and will assist you with the query. Could you please share the below details in Private Message so that we can check further-

Company Name:
User's CCO id:
Party ID:

Thanks and Regards,
Alok Singh

done, details have been shared in Private Message

aloksin3
Cisco Employee
Cisco Employee

Hi

I have assigned the role to you from CSAM. Now please try to access it again.
If the problem still persist please let me know.

Thanks & regards,
Alok Singh

I have the same error. Can you help me?

Hi,
I acknowledged your post. We will surely assist you, please share the following details over the private message(PM).

- Company Name
- Contract ID
- CCOID

Thanks and Regards,
Shreya Singh

Hello,

Is it resolved for you. I am still facing the same issue 

Since my problem occurred while trying to use the Cisco PSIRT OpenVuln API, I sent an e-mail to openvuln@cisco.com and explained my problem. Someone contacted me and they solved my problem.