Smart Net Total Care Portal and Collector Discussions

Resolved! CBRAdmin access issue

Hi team, My customer assigned CBRAdmin access for my company to his Smart Net Total Care Portal two days ago and I still not able to access his STNC Portal. I need some help with this issue, please. We need his base view to work on some coverage...

SNTC country/region limitations

Hi, with SNTC, is there a limitation for its validity regarding the country the support for a device was purchased in, and the country the device(s) operates in?

Resolved! Items not removing from SNTC Portal that are Unamanged from CSPC

Hi all, we have a couple of items that we have removed from the network as they have been replaced. We unmanaged the device within CSPC and then ran a new collection. Within CSPC we can see the collected data doesn't contain the old equipment. How...

API management of Collector

Hi , I am looking to manage the Cisco Smart Collector hosted on site using the API's. The API's presented in the User guide are only examples and i need more information so i can achieve the following goals: 1. See what tasks are running, schedule...