I see nothing in SNTC when i log in

[6dnissel]

I have been granted access but can see nothing

[lolivera]

Hello.

Thank you for contacting Cisco.

In Order to assist you with this Matter I will need you to share in a private message the following information:

 - Email/Cisco ID 

 - Company name:

 - Company Physical Address

 - Contract Associated

 - If need role to be assign on SNTC.

Once you share the information required, Allow me some time to validate and provide a workaround.

[6dnissel]

.

[lolivera]

The customer was informed about that the user provided doesn't have roles assign on the portal and that he have to contact the delegated admin of the account and request the correct roles.