Log in redirects to registration page

[rhcinos]

Hi,

I am having trouble logging into the SNTC portal.

I have recently been given access, but it keeps redirecting me to the registration page. If I try to register, it tells me I already have access, and redirects back to the registration page.

How can I fix this?

Regards,

Richard

[enrirami]

Hello,

Thank you for contacting Cisco.

If you are facing issues accessing SNTC portal or to load information from it, we recommend to clear cookies and cache and try again on incognito mode on Mozilla browser.

Please check like that and let me know how it goes.

Kind Regards,

Enrique Ramirez

[rhcinos]

Hi,

No I'm afraid this did not work, same issue.

Regards

Richard

[enrirami]

Hello Richard,

Thanks for your reply.

In this case, please provide the following information so we can verify if access has been properly granted.

• Company name:
• Company address:
• CCOID:
• Email:

You can send me a private message if you prefer that way.

Kind Regards,

Enrique Ramirez

[rhcinos]

Thanks, I have sent you the information in a PM.

Regards,

Richard

[enrirami]

Closing post due to inactivity, information was provided in private message.