Missing Field Notices - Service APIs

[jgalvaoc]

The field notice information from Cisco APIs is not updating.

The last FN Bulletin returned by the API is for FN74004 published in 2023-10-05
after that we had 8 new FNs that are not available from the API:

- FN74050, FN74051, FN74057, FN74052, FN74029, FN74054, FN74060, FN74045

https://www.cisco.com/c/en/us/support/web/tsd-products-field-notice-summary.html

[jboyanob]

Hello Sir,

Thank you for contacting Cisco and Global CX - Smart Services Support Team.
We are investigating your request, I'll be with you in a moment.

Kindly regards.

[jboyanob]

Hello,

As you are requesting assistance with specific APIs issues, please send email to the mailer list supportapis-help@cisco.com for further troubleshooting. They are the ones in charge of specific API issues and missing information.

Kindest regards,

[jgalvaoc]

The mailer list you suggested is for the Support APIs, which does not carry info about Field Notices, as shown in the documentation:
https://developer.cisco.com/docs/support-apis/#!introduction-to-cisco-support-apis/introduction-to-cisco-support-apis

The information is missing from the Service APIs. Are they the same team?
in the Service APIs documentation I couldn't find any support email
https://developer.cisco.com/docs/service-apis/#!introduction-to-cisco-services-apis/introduction-to-cisco-services-apis

[jboyanob]

Hello,

You can write to both of them. apix-support@cisco.com and supportapis-help@cisco.com

They should be able to help you to resolve the query.

Kindest regards,