cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
440
Views
0
Helpful
4
Replies

Missing Field Notices - Service APIs

jgalvaoc
Cisco Employee
Cisco Employee

The field notice information from Cisco APIs is not updating.

The last FN Bulletin returned by the API is for FN74004 published in 2023-10-05
after that we had 8 new FNs that are not available from the API:

- FN74050, FN74051, FN74057, FN74052, FN74029, FN74054, FN74060, FN74045

https://www.cisco.com/c/en/us/support/web/tsd-products-field-notice-summary.html

4 Replies 4

jboyanob
Cisco Employee
Cisco Employee

Hello Sir,


Thank you for contacting Cisco and Global CX - Smart Services Support Team.
We are investigating your request, I'll be with you in a moment.

Kindly regards.

jboyanob
Cisco Employee
Cisco Employee

Hello,

 

As you are requesting assistance with specific APIs issues, please send email to the mailer list supportapis-help@cisco.com for further troubleshooting. They are the ones in charge of specific API issues and missing information.

 

Kindest regards,

The mailer list you suggested is for the Support APIs, which does not carry info about Field Notices, as shown in the documentation:
https://developer.cisco.com/docs/support-apis/#!introduction-to-cisco-support-apis/introduction-to-cisco-support-apis

The information is missing from the Service APIs. Are they the same team?
in the Service APIs documentation I couldn't find any support email
https://developer.cisco.com/docs/service-apis/#!introduction-to-cisco-services-apis/introduction-to-cisco-services-apis

jboyanob
Cisco Employee
Cisco Employee

Hello,

 

You can write to both of them. apix-support@cisco.com and supportapis-help@cisco.com

They should be able to help you to resolve the query.

 

Kindest regards,