No Access to SNTC portal

[andymummau]

I have been granted access to our SNTC account, but when I try to login, I get redirected to the registration page. Can someone help me with that issue?

[aibhatna]

Hi Andymummau,

Hope you are you doing well!
We are looking into the issue you posted. We would request you to share below mentioned details in personal message for furhter assistance:

Party ID:
Company Name:
CCOID:
Contract Number:

Thank & Regards,
Aishwarya Bhatnagar

[aibhatna · Accepted solution]

Hi Andymummau,

A manual sync has been done on the account to complete the manual onboarding for the required user.

As confirmed from your end as well, the user is successfully visible on the SNTC portal.

Thanks & Regards

Aishwarya Bhatnagar