12-19-2016 10:57 PM
Hi -
I have a situation where a portal page was migrated over from the 1.X portal, and no one was/has been nominated / assigned as the delegated admin for the current (operational) portal page.
Is there a process in place to nominate and assign a user as the new (first) delegated admin for this type of situation - Where there is a operational portal page, but no delegated admin?
01-03-2017 08:53 AM
Hello,
I looked in the SNTC Documentation library and there is this document for creating delegated administrator for an existing customer : https://supportforums.cisco.com/document/12583591/creating-delegated-administrator-existing-smart-net-total-care-customer
Hope this helps.
Regards, Tim
04-04-2017 11:08 AM
Hi Tim,
We've gone through the process in the video, and it shows that there is someone already assigned as the delegated admin - and they do not work at the company. How do we proceed?
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