Hello SNTC Users !
I am using SNTC successfully for almost 2 years.
Recently we performed an Access Point renew and we realize that SNTC portal is not updating the Access Point devices.
We can successfully managed the WLC through the Collector. SN...
I registered for the Smart Net total care portal 3 days ago.
Whenever I login I only see "Thanks for logging in, your account will be available within 24 hours. Check back later."
Is there something that can be done to resolve this?
Thanks
Jason
Hi Support,We registered for the Smart Net total care portal 4 days ago.Whenever I login I only see "Thanks for logging in, your account will be available within 24 hours. Check back later."How can we solve the issue?Done the Following:Register to Sm...
Hello all,
I'm new to the smartnet services, I used to have smartnet for our nexus 3048 switch but didn't get renewed after expiring, I signed up and was able to login but I get a message that I don't have an active contract associated with my accoun...
Hello
I would like to know, how can we remove an inventory from the portal?
Example: In the attached image I have two inventories for a customer, but I want to remove one.
Hi,
don't mind me asking - I would like to add a new contract into Smart Care Portal, but all i can see is one existing contract number (added via Smart Portal ver 1.x). How do I add a new contract?
Best regards,
Jasmin
Hello, I am about to use SmartNet Total Care. Just finished portal registration.
I have Cisco CSPC Collector guide which give me this link to download collector:https://software.cisco.com/download/release.html?mdfid=283114009&flowid=17761&softwareid=...
The following message has been displayed for the last week.
"Thanks for logging in, your account will be available within 24 hours. Check back later."
How should I proceed?
I have a customer who ran a collection on Saturday, 3/11 and had the upload pushed to Cisco on 3/12 and when I go into their portal, it shows that it was uploaded on 3/12 but the "Processing Status" is still showing "In Progress"
Please help...
Tha...
I am a Cisco partner and I have a customer. We just configures themail collector version 2.6 we have done the discovery inventory and uploads. The SNTC portal has the data. BUT some of the Cisco switches and routers discovered show up as generic dev...
Hey there,
Hoping someone can shed some light on this;
Recently setup my collector, CSPC 2.5.2.1 for SNTC
When logged on to the server as root on the CLI i can form a successful connection to cisco on 443 (i believe thats the IP it needs to talk to, ...
I have a client that includes all their inventory in the collector, and therefore the items that are not installed that they have in a warehouse are included through a manual upload. Is there a training that shows how to prepare the CSV file and how ...
Hi
can you please advise how I can view all personnel currently associated with our company, and what qualifications and access levels they have?
sorry if this has already posted, my computer crashed when I clicked submit!
thanks
Mike
Dear Sir ,
We are complete collector registration , credentials , discovery and run collection profile but there the collected data not uploaded to Cisco as there is nothing in the library/administration/uploading processing.
