Open a TAC case for SNTC

[Josue YGS]

Hi there. 

I have a customer that has issues to download the certificate from the SNTC for the CSPC Wizard.

Could you help me?

Kind regards,

Josué GS

[jelopezm]

Hi Josue,

Thank you for contacting Cisco.
Has the customer already created an SNTC certificate or do they need to create one?
Can you please provide the following information in a private message?

• Company name.
• Company address.
• Customer's CCOID.
• Email.
• Company CR Party ID.

Regards,
Jesus

[Josue YGS]

Hi Jesus, 

I hope you’re doing well.

I send you the information that you request me. 

could you help me?

sorry for the delay!