password wrong between web and ssh/console interface

[lfigueredo]

Hi Team
The customer ran .ISO in Hyper-V environment and configured IP address and admin password
We can access the web interface whitout problem but the same is not possible in ssh or local console.

What can we do to login?

[jlopezco]

Good Afternoon every one,

I have quick question a customer is asking for signed an confidential document to protect his information before we installed the cisco collector , so in that case what is the process that we have to follow up.

[lfigueredo]

Hi jlopezco
I really don't understand what the relationship between your case with this topic.
Can you explain?

Thank you