Possible to hasten portal access request?

[JSM92]

We have a customer who was granted Customer Admin role via CSAM late yesterday and wants to know if there is any way to speed up her access since it usually takes about 24 hours.  I can provide her CCOID and customer info in PM. 

[jofrumki]

Please provide the CCO ID and company name in a private message.
Thank you

[jofrumki]

Thank you for the update, this user should have access based on our records. Please let me know if they are experiencing any access issues.