Problem to Generate a New Certificate CSPC

[RomuloAraujo]

Hi Cisco Team,

I am trying generate a new certificate to my new collector but this message appear for me:

"Entitlement file generation failed. Please try again. If the issue persists, find help in the community."

Both Chrome and Firefox the problem ocourred. I need a help.

Regards,

Romulo

[madhushr]

Hi Romulo,

Good to know that the issue is resolved. The server for certificate generation was down so you were unable to generate the certificate.

Thanks and Regards,

Madhusha R