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Problem with Summary and other Informatiosn at SNTC Portal

maurilio.goncalves
Level 1
Level 1

‎03-23-2020 07:36 AM

Hi Cisco, 

 

After collecting information and upload for the two ways ( Upload and Import ) the information of Serial Numbers is not displayed.

 

How we can solve it?

 

Regards, 

Maurilio

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1 Reply 1

Suchita Shewale
Cisco Employee
Cisco Employee

‎03-23-2020 02:30 PM - edited ‎03-23-2020 02:30 PM

Hello Maurilio,

 

Are these Cisco Devices? Do you see serial number on CSPC UI?

Your account seem to have multiple inventories. Please private message me inventory name, and some sample device details (host, ipaddress, serial number) to look at.

 

Regards,

Suchita

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