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Register a new Collector

David Draper
Level 1
Level 1

‎09-13-2016 11:53 AM

We had an issue where we could no longer SSH into our existing Collector (version 2.5) so we started our re-deployment.  Everything is working out so far but I cannot register the new collector in the Smart Net Portal.  The "Manage Collectors" option  is not available under "Actions" (see attached)   I am logged into the portal as an administrator.  Any thoughts?  Thanks!

  Dave

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Lynden Price
Cisco Employee
Cisco Employee

‎09-13-2016 12:24 PM

Hi David,

Is there anyone else registered to use the portal? (Maybe a previous admin?) Is anyone able to see the registration option?

Thanks,

Lynden

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David Draper
Level 1
Level 1
In response to Lynden Price

‎09-13-2016 01:53 PM

I think I was going about this incorrectly.  I found that I should be using the same entitlement as the previous collector.  I selected "Library" > "All Collectors" > selected my old collector and downloaded the same entitlement since this is a re-deployment.  Thanks for your quick help!

  Dave

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