Registration Error

[Derivco12]

Hello,

I am trying to register on the SNTC portal, I have gone through the contract and serial number verification and selected the Delegate, I receied the email "Confirm your email address for Cisco Smart Net Total Care portal registration" and click the link, the page that opens says email successfully verified and I click continue, at which point I receive the attached error

[niduddin]

Hi Derivco12,

What browser are you using? Have you tried changing to a different browser and completing the registration steps?

[niduddin]

This may be due to a language issue,

can you please go on the following link and let me know what it says on the webpage? 

https://ssueutil.cloudapps.cisco.com/language

Thank you

[Derivco12]

{"language":"en-US"}

AAnd I have tried both Chrome and IE

[niduddin]

Hi Derivco12,

Can you try clearing your cookies and cache, if you can also try reattempting using incognito mode on google chrome.