Hello Cisco Community, I’m still struggling to get this data. We are getting weekly reports from SNTC saying - Total Number of devices having Hardware EOX : 5665Total Number of devices having Software EOX : 1139The links go to homepage of services.ci...
Forum Posts
My user role has changed from DA to Customeradmin and I'm not able to add new users to the TC portal. The portal also is incredibly slow to load on any browser or intermittently fails to load at all. I've also noticed that all my company user assoc...
I have a collector installed with collection jobs already configured. Now I need to add new subnets to the discovery job that already exists. How to run? I can't find the discovery configuration information that was performed
I have a client that has the CPSC collector installed in version 2.7. It asks us to update the version to 2.10. Can you help me?Would you have a tutorial with a very detailed step-by-step update from version 2.7 to 2.10?
Hi Support, I've recently gained Customer Admin Access and after waiting the advised 24Hrs whenever I go to the SNTC Portal I get a Blank page that shortly after redirects me back to the Register/Sign in landing page. Can you please help? thanksPrane...
Hi, we need help for Delegated Admin change for customer who has SNTC contract associated the CCOID but delegated admin showing someone else. Thanks.
I can access the url below, but the portal is empty and nothing is shown: After one minute I got redirected to the below page: would you please help
Its been well over 24 hours since registering with the SNTC portal and applying API Developer permissions to my user account and I am still seeing nothing under services.cisco.com, and none of the Support APIs are showing up in apicosole.cisco.com. ...
Hello everyone. First of all, I apologize for my English.I need some help. I would like to know how to delete all existing data (old and new) from my SNTC inventory.In summary, I can see both new (2023) and old (2019) data instead of only the most re...
Hi team! My client gave me CBR Admin access on 03/31 and I still not able to access his portal. Can you help me please? Thanks!
Dear experts, We are looking at getting our CSP-C platform to manage the UCS-C servers in out Ultra-M and Bluestack solutions. The designers say that SNMP cannot be turned on for the C220 servers because it will break CVIM-MON functionality.The ...
Dear support, I have recently added a new account with Administrator access to SNTC for my company. The have accepted and signed the agreement but every time they try to login they get redirected to the sign-up page. Can someone please help? Regards,...
I have recently been given Customer Administrator access to SNTC for my company. When I login in to (https://services.cisco.com/) I ma taken to a page which has a solid blue left border that has NO links of text. After a few minutes I am taken back ...
Resolved! SNTC Portal Activation
Hi there, My customer did the registration on SNTC Portal three days ago. He received the notification e-mail about become the Delegated Administrator but he was not able to access the portal, when he tries, he sees the registration page again. Can y...
i have built a new collector to 2.10.01 and linked this to an existing customer. as a test , i collected the data on 1 device and uploaded. the portal says the file was processed successfully but the data is not showing in the portal. how long so you...
