07-19-2024 05:24 AM
Hi community
I need to Reset CSPC GUI password from CLI (I have full access to CLI root, collectorlogin and admin) please can you post the relevant commands
Thanks
Bhaves
07-19-2024 05:53 AM
Thank you for contacting Cisco,
If the GUI password should be reset, firstly I suggest trying to reset the password using the security questions by opening the GUI, entering the admin user, and clicking on the "Forgot Password?" button, if you face an error message please share it here or if for some reason you don't remember or are unable to reset the credentials through this method, I kindly recommend deploying the most recent and supported version of the CSPC, which is 2.11. This is to ensure uninterrupted service and access to the latest security enhancements.
Note:
the latest CSPC version (2.11) is a new VM and the OVA can be downloaded here https://software.cisco.com/download/home/286312935/type/286312958/release/2.11 likewise please check the quick start guide for deploying process https://www.cisco.com/c/dam/en/us/support/docs/cloud-systems-management/common-services-platform-collector-cspc/CSPC-Quick-Start-Guide.pdf
07-23-2024 07:09 AM
thank you for your response however we have not been able to rest via the forgot password option, is there a way from the CLI to reset any of the UI admin passwords or security settings?
07-23-2024 08:24 AM
Understood. Could you please confirm the CSPC version?
08-05-2024 08:23 AM
version is 2.10.0.1
07-29-2024 06:31 AM
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