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Reset CSPC GUI password from CLI

b.prajapati1
Level 1
Level 1

Hi community

I need to Reset CSPC GUI password from CLI (I have full access to CLI root, collectorlogin and admin) please can you post the relevant commands

Thanks

Bhaves 

3 Replies 3

maareval
Cisco Employee
Cisco Employee

Thank you for contacting Cisco,

If the GUI password should be reset, firstly I suggest trying to reset the password using the security questions by opening the GUI, entering the admin user, and clicking on the "Forgot Password?" button, if you face an error message please share it here or if for some reason you don't remember or are unable to reset the credentials through this method, I kindly recommend deploying the most recent and supported version of the CSPC, which is 2.11. This is to ensure uninterrupted service and access to the latest security enhancements.

Note:
the latest CSPC version (2.11) is a new VM and the OVA can be downloaded here https://software.cisco.com/download/home/286312935/type/286312958/release/2.11 likewise please check the quick start guide for deploying process https://www.cisco.com/c/dam/en/us/support/docs/cloud-systems-management/common-services-platform-collector-cspc/CSPC-Quick-Start-Guide.pdf

thank you for your response however we have not been able to rest via the forgot password option, is there a way from the CLI to reset any of the UI admin passwords or security settings?

maareval
Cisco Employee
Cisco Employee

Understood. Could you please confirm the CSPC version?