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Scheduled DAV/Discovery/Collection/Upload Job Failure

EnsonoTAC
Level 1
Level 1
I have attempted to set up a scheduled job to run daily that will run a DAV, a Discovery, collect data and then upload it to the SNTC portal. What I see is not what I expected. 1) The Job Run Status screen shows that the Data Collection job started before Discovery, and Discovery started before DAV. I would have thought that just the opposite would occur. 2) it shows Data Collection (Job #97) as having failed. In looking at the log (which I will attach) I see multiple instances of ": Failed to collect show startup-config output" and ": Failed to collect show running-config output". I presume that a) this is why the Job Run Status screen shows the Data Collection job as State = Completed and Status = Failed, and b) it is likely due to a permissions issue for the ID that the SNTC collector is using to log in via CLI to the devices that it is attempting to collect data from. 3) Finally, it shows the upload job (#100, type "Miscellaneous") as State = Failed and Status = Failed. In looking at the job log I see the following: "Upload INITIALIZING: FAILED; Other Details: Uploads are for services: this collection profile does does not have a service" (yes, the repetition of the word "does" is in the log message). I'm looking through the documentation and I'm not clear what this means or why it occurs. I have tried to use the "Browse" function to attach the appropriate log and screenshot files. If that didn't work please let me know.
15 Replies 15

Let's see if the new collection profile solves the issue before I send you a bunch of files.