11-18-2022 08:56 PM
Hi there,
I've problems using some Cisco Services API. I have already registered the app in API Developer Portal.
I can't get information from Contracts and Inventory API info
but I'm able to get information from Customer Info.
Error:
{
"status": 403,
"message": "Invalid input request",
"reason": {
"errorCode": "API_PARTY_002",
"errorInfo": "Customer Id is not associated with Partner"
}
}
So, any hints on how I might make it work?
Thanks,
MO.
11-21-2022 05:33 AM
Hi Mat,
Hope you are good today! We are looking into the issue you have posted. We would request you to share below mentioned details in personal message to assist further on the issue:
Party ID:
Company Name:
CCOID:
Contract Number:
Thanks & Regards
Aishwarya Bhatnagar
11-22-2022 11:19 AM
Done, I've sent you a PM.
Thanks!
11-22-2022 11:40 AM
Hi Mat,
We have received the details, will get back to you with an update.
Thanks & Regards
Aishwarya Bhatnagar
11-22-2022 11:47 AM
Awesome, I'll be here waiting for your update.
Thanks,
12-06-2022 09:59 AM
Getting the same issue. Other APIs are working fine, but all of the csapi calls fail with 403 forbidden.
12-06-2022 10:07 AM
Hi ,
I am the incharge of this post and I will be assisting you on this issue .
Please provide the following details in PM (personal message ) so that we can proceed further on the issue :
Thanks & Regards,
Kapil Taneja
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