Smart Net Total Care Portal and Collector Discussions

Bonjour,Je n'arrive pas à accéder à software.cisco.com après avoir créer un compte sur cisco.com. J'obtiens le message suivant : "This is taking more time than expected. Please try to login again after 15 minutes.". Les navigateurs web utilisés sont ...

Hello,Is anyone else having issues with the Smart Net Total Care portal, https://services.cisco.com/?  When I log into the now I get an popup window with error "Server Error.  Try later".  I have been getting this for a few weeks now.  When I click t...

Getting error :Customer Id is not associated with Partner I used https://apx.cisco.com/cs/api/v1/customer-info/customer-details to obtain customerId , but still not working. Any clue ?

Hi there, I was trying to generate a new CSP entitlement but received the message(attached)

So my normal reseller has a 5 month lead time for purchasing a new FP1010 firewall. Amazon has them brand new as well and can ship in a week. Can I add new devices purchased from Amazon to my support portal so I can apply IPSEC licensing to them (and...

We have multiple data centers with similar core network architectures.  The device names in those locations are differentiated not by a short hostname but by their FQDN with a site sub-domain.  Thus, we have "router1.atlanta.ASnumber.company.com" and...

We recently had to redeploy our CSPC server as the original was in a bad state and the account (collectorlogin, root, admin) passwords no longer worked.After deploying the 2.10.0.1 ova and registered it I found that attempting to update via the webui...

Sir/Ma'am,I'm unable to access the ATA 191 firmware after registering with the Cisco website. I just get a message informing me that it is taking more time than expected and to try again after 15 minutes. I have seen that others have had the same iss...

Where are the API's for interacting with SNTC for fetching device inventory and configurations,Most of the API's have no documentation except "Automated Software distribution".

Hi,My administrator has granted my access to the SNTC portal, but I am always redirected to the registration page and it claims I am not entitled to access the SNTC portal. I have cleared my browser cache, and even tried using a different browser to ...