09-11-2018 09:46 AM
When my customer tries to register at SmartNet Portal, after he checks his address, the following screen appears:
What I need to do.
Solved! Go to Solution.
09-12-2018 10:00 AM
Hi User,
As per private message, could you please request user to retry and let me know if issue persist.
Thanks,
Supriya
09-11-2018 11:50 AM
Hi User,
When error was seen? Could you please request customer to try one more time? If issue persist, please private message me Serial number, contract and CCOID is being used during registration. I will update you further on findings.
Thanks,
Supriya
09-12-2018 10:00 AM
Hi User,
As per private message, could you please request user to retry and let me know if issue persist.
Thanks,
Supriya
09-12-2018 10:12 AM
Thanks for confirming that it is working as expected now.
Thanks,
Supriya
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