Hello Djohns777
Thank you for contacting Cisco and Global CX - Smart Services Support Team.
To proceed, may I have the following information in a private message:
1. Company name in the SNTC Portal:
2. Inventory name:
3. CCIOD trying to get access:
When the information is provided, I will recreate it from my side. In the
meantime, please try to check the information by opening a private window on Mozilla Firefox or deleting the cookies and cache.
Regards,