SNTC 4.1 - how to update site information

[appAdministrator]

Hi

The release notes of SNTC 4.1 state that site information can now be updated via the portal. How is this achieved?

Regards
Stuart

New and Changed Information

This section provides a brief description of what is new or changed in this release:

Easier Device Site Information Changes

You can now request a change from within the portal to out of date site information shown in reports. You can request device reassignment to an existing authenticated site or add a new location Your changes are not immediately applied and will be reviewed and processed by the team that handles change requests. The changes may take up to 72 hours to be displayed in your portal reports.

You will receive email notification when the change is compl eted.

Note

This feature is not designed for Partner Branded Contracts. You may not be able to request Installed at

Site update for Partner Branded Contract.

[Suchita Shewale]

Dear User,

The feature to update site information is available in the Contracts > Covered Report.

You can select the device(s) and click on Actions button, and choose the option Update Installed-at-site

While updating the install at site, you may choose from a list of known existing sites or add a new location.

The feature is available to Customer administrators and any user who has been granted the site update access by Customer Admin.

Hope this helps.

Regards,

Suchita