SNTC Bad Request

[it-amman]

Greetings,

When trying to access the portal using chrome nothing loads and based on community notes we switched to firefox but whenever we try to open the details of any contract/Alert/ schedule a report we get the below Bad Request error

Bad Request

Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.

[jelopezm]

Hello Team,

Thank you for contacting Cisco and Global CX - Smart Services Support Team.

To proceed, may I have the following information in a private message:

1. Company name:

2. Inventory name:

When the information is provided, I will recreate it from my side and let you know my results. In the meantime, please try to check the information by opening a private window on Mozilla Firefox or deleting the cookies and cache.

[it-amman]

I am trying to send you a private message but I am getting "You have reached the limit for number of private messages that you can send for now. Please try again later. " however I have not sent any private messages before, do you have any idea how can I bypass that?