02-01-2018 08:24 AM - edited 03-12-2019 07:39 AM
I've been utilizing SNTC for over a year, doing month to month CSV imports, as well as collecter discovery/upload.
It appears even when in comprehesive view, my imported data, as well as every reported instance of Upload Processing, has seemingly disappeared from the portal.
Has anyone experienced a similar issue before?
Solved! Go to Solution.
02-01-2018 09:59 AM - edited 02-01-2018 10:07 AM
Hello,
Thank you for your reply!
I believe the missing CSV uploads is a result of the SNTC portal migration to 4.0. All of the CSV imports before the migration will not show in the new 4.0 portal and they will need to be resubmitted if you would like to see them in the new portal. Please see the link below which provides more information on the SNTC 4.0 release.
Kind regards,
Taylor
02-01-2018 09:40 AM
02-01-2018 09:59 AM - edited 02-01-2018 10:07 AM
Hello,
Thank you for your reply!
I believe the missing CSV uploads is a result of the SNTC portal migration to 4.0. All of the CSV imports before the migration will not show in the new 4.0 portal and they will need to be resubmitted if you would like to see them in the new portal. Please see the link below which provides more information on the SNTC 4.0 release.
Kind regards,
Taylor
02-01-2018 10:17 AM
Taylor -
Thank you very much for your prompt response, I appreciate it. I'd like to indicate this to my management and then consider reloading and importing again. If you don't mind, I do some other follow up questions:
Is there any documentation reflecting such?
Is this a scenario I should anticipate for future upgrade/migrations?
Regards,
Gilbert
02-01-2018 10:22 AM
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