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SNTC Portal Issues - "Temporary issue. Support team has been notified"

IOCNetwork1911
Level 1
Level 1

We are getting the following message from SNTC portal. "Temporary issue. Support team has been notified"

It was working fine a couple of weeks ago.

Please let me know if you can assist me on this.

Thank you,

Augusto

1 Accepted Solution

Accepted Solutions

madhushr
Cisco Employee
Cisco Employee

Hi Augusto,

We have acknowledged this post and we will surely assist you. Please try to login using incognito mode and let us know if you still face the issue.

If the issue persists, could you please share the following details to my personal message (PM)?

Company Name-
CCO ID-
Serial number-
Contract number-

Thanks and Regards,

Madhusha R

View solution in original post

2 Replies 2

madhushr
Cisco Employee
Cisco Employee

Hi Augusto,

We have acknowledged this post and we will surely assist you. Please try to login using incognito mode and let us know if you still face the issue.

If the issue persists, could you please share the following details to my personal message (PM)?

Company Name-
CCO ID-
Serial number-
Contract number-

Thanks and Regards,

Madhusha R

Thank you Madhusha, it works in incognito mode.

After clearing the browser's cache it now works in browser's normal mode.

Thanks,

Augusto