03-15-2023 02:51 PM
Hi,
I've recently gained Customer Admin Access and after waiting the advised 24Hrs whenever I go to the SNTC Portal I get a Blank page that shortly after redirects me back to the Register/Sign in landing page.
Am I doing something wrong or is there an issue with the portal/my account?
03-16-2023 06:32 AM
Hello, good day to you! I have acknowledged this post. could you please share the following details over the personal message-
CCO ID-
CONTRACT NO-
SERIAL NO- COMPANY NAME-
PARTY ID-
Thanks & regards,
03-21-2023 08:23 AM
Hi hbland,
The issue has been solved
Manual sync has been provided for the customer
Customer is visible on the portal
Kindly let us know for any further assistance.
Thanks & Regards
Aman Khan
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