Smart Net Total Care Portal and Collector Discussions

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Hello, When we do a successful upload via the Collector, we are not able to see the serial numbers on the SNTC portal and don't have it, in CSPC we have all the Serial Numbers, I attached the two prints showing one example in the CSPC and SNTC. Can y...

Bonjour,Je n'arrive pas à accéder à après avoir créer un compte sur J'obtiens le message suivant : "This is taking more time than expected. Please try to login again after 15 minutes.". Les navigateurs web utilisés sont ...

Hello,Is anyone else having issues with the Smart Net Total Care portal,  When I log into the now I get an popup window with error "Server Error.  Try later".  I have been getting this for a few weeks now.  When I click t...

trapasso by Level 1
  • 9 replies
  • 0 Helpful votes

Hello all, we have mutiple network devices like firewall, cisco and checkpoint, WAF, algosec,proxy, secure share, PKI, and each devices having access different peoples. now i need to created read only access all the users with all devices using ISE. ...

Hi,recently I've granted access to SNTC portal for 2 new users at Cisco Services Access Management. These user have received the confirmation email, but are not able to login on SNTC portal.Additionally, on Admin Dashboard at SNTC, I still see one us...

So my normal reseller has a 5 month lead time for purchasing a new FP1010 firewall. Amazon has them brand new as well and can ship in a week. Can I add new devices purchased from Amazon to my support portal so I can apply IPSEC licensing to them (and...

RANT by Level 1
  • 3 replies
  • 0 Helpful votes