07-09-2018 09:50 AM - edited 03-12-2019 07:52 AM
Under Library -> Administration -> All Collectors one of our collector version is set to 2.7, but when I look at my collector under Software Updates, it reports 2.7.4.1 being the latest installed version.
Another confusing thing... In "Help -> About", the screen only shows Cisco CSP Collector 2.7, I have to dig into View versions, to see a CSPC 2.7.4.1 reference.
Is everything ok? Why SNTC does not report the latest patch/revision?
07-09-2018 11:08 AM
Hey Steve,
Do you have CLI admin shell access to the collector in question? If so can you send me a screenshot of the show version -d command?
Thanks,
Taylor
07-09-2018 12:12 PM
admin# show version -d Build-name : Collection Platform Software 2.7.4.2 Package-type : ServicePack Version : sp-30.0.4-1.2-0-lnx64 Component : CSPC Base Version : 2.7.4.2 Package-type : JeOS Version : jeos-30.0.4-1.2-lnx64 Component : AdminShell Version : 1.7 Component : LCM Version : 1.7.1 Component : CASP Version : 2.7.4.2 Component : ConcsoTgw Version : 1.7.2 Component : Hardened CentOS Version : 6.8 patch#0 admin#
Meanwhile... I've done the upgrade to 2.7.4.2.
07-09-2018 12:35 PM - edited 07-09-2018 12:45 PM
Hey Steve,
Thank you for the output. In a private message can you confirm the collector ID the show command came from?
Thanks,
Taylor
07-10-2018 06:33 AM
07-10-2018 07:50 AM
07-10-2018 12:29 PM
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