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SNTC Reports Not Working

DLMaynard
Level 1
Level 1

After scheduling a PSIRT report... I go to "My Reports" and see the report in a "Pending" status.  The report never completes... stays in "pending" status.

1 Reply 1

wsmithtu
Cisco Employee
Cisco Employee

Hello DLMaynard,

 

Thank you for contacting Cisco.
In order to provide further assistance in this matter, Can you please provide the following information in a private message?

 

• Company name.

• Company address.

• Customer's CCOID.

• Email.

• Company CR Party ID.

 

Regards.