Unable to access SNTC portal

[Zsolt Bartok]

Hi, I´m unable to access the SNTC portal despite admin role has been assigned. After logging in still the Get Access to Smart Services Connection Now page is beeing displayed. Please can you help with this!

Thank you!

Zsolt

[dbourai]

Hello,

I have acknowledged this post. Could you please provide me with the following details over the personal message - 

COMPANY NAME - 

PARTY ID - 

CCOID - 

CONTRACT NUMBER - 

Thanks and regards, 

Devashish Bourai. 

[Zsolt Bartok]

Sent you the requested information in a private message.

Regards,
Zsolt

[dbourai · Accepted solution]

Hello ,

Following is the resolution for this post-

Verified all the details over the PM, the Customer is already CA.

Pushed a Manual Sync for the user.

The user is now visible on the SNTC portal.

Thanks & regards,
Devashish Bourai.

[Zsolt Bartok]

Hi Devashish,
Thanks for helping with it. It is working now.
Regards,
Zsolt