Smart Net Total Care Portal and Collector Discussions

When attempting to log into the SNTC portal for the first time I, can briefly see the empty portal screen, them I am redirected to the register screen below:https://www.cisco.com/web/fw/tools/ssue/apps/ssueap2.0/prod/#/promo I`ve created account few ...

Hello,I updated our SNTC CSPC to 2.9.1.3 from 2.9.1.1.  It was working yesterday after the updates were applied, but today is another story.  I'm still able to SSH to the SNTC VM.  I even did a reboot to see if that might fix the problem, but no.  I ...

I am trying to upgrade CSPC and from GUI i get the below 500 error. Not sure which logs to check, the one I checked for upgrade didn't give me anything meaningful. Please find logs attached as well. When I copied the files to /opt and tried to do a C...

Had to do an 'migration' i.e. backup and restore to upgrade to 2.10 and then applied .1 update.This was to bring system up to date for TotalCare integration with Cisco.TotalCare uploads are working, but SNTC uploads are failing with an internal error...

I need to create a regular expression to find the serial numbers of UCS blades and chassis.  I know the middle 4 digits indicate the year and month of manufacture.  The questtion comes with the first 3 and the last 4 characters.  I know they can be a...

Dear Community, please kindly advice why ACI must use SSSNT for the warranty level? Is there any issue if we use SNT or PSRT?Those are question from my customer Please kindly help  Thank you

I have many different devices that are showing up with this message 'FAILED: SNAS validated data not available' in the SNTC portal.  Library -> Inventory Insight -> Not Recognized. I started looking because many SN#'s were missing while I was auditin...

Hi, everyone! I can't find the Cisco Automated Software Distribution API in the list of API's in my API console page. Was it deprecated already? https://developer.cisco.com/docs/support-apis/#!automated-software-distribution/introduction 

Hi , I'm having an issue updating  from Cisco CSPC Version 2.9.1 to Version 2.9.3.There are two versions of 2.9.3 from the Software updates and both of them are showing initiated.I have killed the server connection and did a reboot but still the stat...