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Unable to login to SNTC Portal

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LeanneCornish1076
Level 1
Level 1

‎09-24-2019 01:59 AM

I am unable to login to SNTC Portal. I can log in to CSAM without any issues, but trying to login to Portal keeps throwing me to the register page.

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adias
Cisco Employee
Cisco Employee

‎09-24-2019 03:02 AM - edited ‎09-24-2019 03:05 AM

 

Hello, a typical user creation may take about 48h to show on portal.  As an exception I have synchronized the back end authentication servers with CSAM and you should be able to have access now. Please go ahead and try and let me know

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adias
Cisco Employee
Cisco Employee

‎09-24-2019 03:02 AM - edited ‎09-24-2019 03:05 AM

 

Hello, a typical user creation may take about 48h to show on portal.  As an exception I have synchronized the back end authentication servers with CSAM and you should be able to have access now. Please go ahead and try and let me know

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LeanneCornish1076
Level 1
Level 1
In response to adias

‎09-24-2019 03:12 AM

This is working, thank you very much for your help! Just so you are aware, access was granted on Friday 20th, so it was past the 48 hours for refresh.

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adias
Cisco Employee
Cisco Employee
In response to LeanneCornish1076

‎09-24-2019 03:15 AM - edited ‎09-24-2019 03:16 AM

Thank you for your response.. yes the 48h message was more for anyone else visiting your post to set expectations in general

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