Assistance identifying DA

[JSM92]

We have a customer who is unable to login to the CSAM site, he thought he was the DA for the company. I can share details in PM.  

[Supriya Patel]

Hi,

Please request DA to use below link: 

Please copy/paste link to google chrome and login. If issue persist, please PM me with customer CCOID and screenshot of error with customer company name.

https://cdceb.cloudapps.cisco.com/csam

Thanks,
Supriya

[Supriya Patel · Accepted solution]

Hi,

Thanks for your private message. User id is not the DA but customer admin. Only DA can have access to CSAM tool.

Thanks,
Supriya

[JSM92]

Thank you for providing the actual DA.