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Can't add ser to portal.

jeremy004
Level 1
Level 1

‎12-29-2021 02:02 PM

A user is not found in my search by their email, but they have access to open support tickets, etc.

0 Helpful
3 Replies 3

aibhatna
Cisco Employee
Cisco Employee

‎12-30-2021 05:12 AM

Hi jeremy004,

 

Greetings of the day!

We will help you in adding user to the portal. We would request you to share below mentioned details in personal message:


Party ID:
Company Name:
CCOID:
Contract Number:

 

Thanks & Regards,
Aishwarya Bhatnagar

0 Helpful

jeremy004
Level 1
Level 1
In response to aibhatna

‎12-30-2021 06:20 AM - edited ‎12-30-2021 07:26 AM

[Deleted]

0 Helpful

aibhatna
Cisco Employee
Cisco Employee
In response to jeremy004

‎12-30-2021 09:52 AM

Hi jeremy004,

 

We have successfully added the user to the SNTC portal successfully.

 

Thanks & Regards
Aishwarya Bhatnagar

0 Helpful
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