09-11-2018 06:37 AM
Hi
I have upgraded a customers smart collector to version 2.7 from 2.5. The installation seemed to have been successful, but I am unable to log into the WebUI. I have tried the old Admin123 password and the default admin password for 2.7. Is there any way to get into the WebUI
Thanks
09-11-2018 06:09 PM
Hi Tom,
Please excuse the delay in responding. We'll have an expert reply just as soon as possible.
Cheers,
Cheri
09-11-2018 06:14 PM
Hello Tom,
Can you please let me know if you were able to access the UI prior to upgrades? On older images of CSPC, the default login name may be "admin" and "Admin123". Can you please check and see if either of these work?
Thank you,
Jarrett
09-12-2018 12:30 AM
09-12-2018 08:19 AM
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