08-14-2019 12:00 PM
I have admin, collectorlogin and root accounts but i don't get acess the CSPC via browser. My access via CLI is OK.
A detail: I forgot the security answers.
Can you help me?
Regards,
Romulo Araujo
08-14-2019 12:13 PM
Hello RomuloAraujo,
Unfortunately the only viable option, since you did not create additional users OR configure your SMTP (email) settings in the CSPC in order to receive a one-time password, is to re-deploy. For future purposes it is always best practice to have more than one user created, whether local or remote, and have your email configuration saved.
Regards,
AC
08-14-2019 12:21 PM
RomuloAraujo -
If you do have CLI access you can at least leverage the Collection Profile data, which can help expedite the CSPC re-deployment process. Login to the CSPC as 'collectorlogin' user -> switch user to 'root' -> cd to $CSPCHOME/exportdata. You can scp your latest inventory data, unzip and leverage for rebuilding the new CSPC instance.
Hope this helps
-AC
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