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Problem to Upload

caecosta
Level 1
Level 1

We have a problem to perform an upload using proxy.

CSP0009043892

CUSTOMER: MAPFRE VIDA SA
1 Accepted Solution

Accepted Solutions

adias
Cisco Employee
Cisco Employee

At this point you problem is not a proxy let em send you the steps

PLEASE TO DO THE FOLLOWING:

In deploying the  image  you would have created the cli admin password?  (java based shell)

If so have you also created/activated  the users collectorlogin and root ? (real linux shell)

If not do the following for the cli admin  shell

admin# pwdreset root 90

And

admin# pwdreset collectorlogin 90

it will activate those accounts and generate their passwords  ( keep them where you can refer to them in the future)

after that

Via SSH Login to collector as user collectorlogin and then use command below to connect as root (cannot connect directly)

# su root

and then the following commands :

# sed -i ':a;N;$!ba;s/file/#file/1' /opt/ConcsoTgw/tail-end-gateway-decoupled/bin/run.sh

# sed -i 's/nettools-upload.cisco.com/72.163.7.113/g' /opt/ConcsoTgw/tail-end-gateway-decoupled/conf/csof_config.xml

# service concsotgw restart

# service cspc restart  

Once they are done try the collection profile/upload again and let me know

REF: https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvo43779

 

It is does not work please send me the following in Private message

 

# tail -100 /opt/ConcsoTgw/tail-end-gateway-decoupled/bin/CONN_TEG_LOGS/tail-end-gateway.log

# openssl s_client -showcerts -connect concsoweb-prd.cisco.com:443

# tail -100 /opt/ConcsoTgw/tail-end-gateway-decoupled/bin/nohup.out

# wget https://72.163.7.113/HeadEndWebAppServlet/ --no-check-certificate

View solution in original post

1 Reply 1

adias
Cisco Employee
Cisco Employee

At this point you problem is not a proxy let em send you the steps

PLEASE TO DO THE FOLLOWING:

In deploying the  image  you would have created the cli admin password?  (java based shell)

If so have you also created/activated  the users collectorlogin and root ? (real linux shell)

If not do the following for the cli admin  shell

admin# pwdreset root 90

And

admin# pwdreset collectorlogin 90

it will activate those accounts and generate their passwords  ( keep them where you can refer to them in the future)

after that

Via SSH Login to collector as user collectorlogin and then use command below to connect as root (cannot connect directly)

# su root

and then the following commands :

# sed -i ':a;N;$!ba;s/file/#file/1' /opt/ConcsoTgw/tail-end-gateway-decoupled/bin/run.sh

# sed -i 's/nettools-upload.cisco.com/72.163.7.113/g' /opt/ConcsoTgw/tail-end-gateway-decoupled/conf/csof_config.xml

# service concsotgw restart

# service cspc restart  

Once they are done try the collection profile/upload again and let me know

REF: https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvo43779

 

It is does not work please send me the following in Private message

 

# tail -100 /opt/ConcsoTgw/tail-end-gateway-decoupled/bin/CONN_TEG_LOGS/tail-end-gateway.log

# openssl s_client -showcerts -connect concsoweb-prd.cisco.com:443

# tail -100 /opt/ConcsoTgw/tail-end-gateway-decoupled/bin/nohup.out

# wget https://72.163.7.113/HeadEndWebAppServlet/ --no-check-certificate