cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Welcome to the Smart Net Total Care Community!

Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
Click the navigation links below to access materials for using our service and supported collectors.

431
Views
5
Helpful
3
Replies
Beginner

Smart Net Total Care portal Access

Hi;

 

 i send a request to my company administrator to grant access to the portal. He cannot grant access as there is no role is showing in the system to associate. Could you please help to sort out this issue

 

I am getting the below error

 

 

" NO AVAILABLE ROLES TO ASSIGN TO USERS"

 

 

Thanks & Regards

Sreejith R

Everyone's tags (2)
1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: Smart Net Total Care portal Access

This has been resolved.

The DA should be able to proceed with SNTC role assignment.

3 REPLIES 3
Cisco Employee

Re: Smart Net Total Care portal Access

Hi There,

 

Can you please share CCO ID of DA via private message?

 

Regards,

Suchita

Beginner

Re: Smart Net Total Care portal Access

sent

Cisco Employee

Re: Smart Net Total Care portal Access

This has been resolved.

The DA should be able to proceed with SNTC role assignment.

CreatePlease to create content
Right-rail
Navigation
Be sure to bookmark these support pages and use them in the future to find all the self-help information.
Helpful Links