10-22-2019 03:03 PM - edited 10-22-2019 03:05 PM
Not sure why the TransportMode failed.
Verified with the FW team to allow these ports:
I can ping/traceroute from the CSPC to the Upload Server (72.162.7.113)
Solved! Go to Solution.
10-22-2019 03:39 PM - edited 10-22-2019 03:48 PM
In deploying the image you would have created the cli admin password? (java based shell)
If so have you also created/activated the users collectorlogin and root ? (real linux shell)
If not do the following for the cli admin shell
admin# pwdreset root 90
And
admin# pwdreset collectorlogin 90
it will activate those accounts and generate their passwords ( keep them where you can refer to them in the future)
after that
Via SSH Login to collector as user collectorlogin and then use command below to connect as root (cannot connect directly)
# su root
and then the following commands :
# sed -i ':a;N;$!ba;s/file/#file/1' /opt/ConcsoTgw/tail-end-gateway-decoupled/bin/run.sh
# sed -i 's/nettools-upload.cisco.com/72.163.7.113/g' /opt/ConcsoTgw/tail-end-gateway-decoupled/conf/csof_config.xml
# service concsotgw restart
# service cspc restart
Once they are done try the collection profile/upload again and let me know
REF: https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvo43779
It is does not work please send me the following in Private message
# tail -100 /opt/ConcsoTgw/tail-end-gateway-decoupled/bin/CONN_TEG_LOGS/tail-end-gateway.log
# openssl s_client -showcerts -connect concsoweb-prd.cisco.com:443
# tail -100 /opt/ConcsoTgw/tail-end-gateway-decoupled/bin/nohup.out
# wget https://72.163.7.113/HeadEndWebAppServlet/ --no-check-certificate
10-22-2019 03:39 PM - edited 10-22-2019 03:48 PM
In deploying the image you would have created the cli admin password? (java based shell)
If so have you also created/activated the users collectorlogin and root ? (real linux shell)
If not do the following for the cli admin shell
admin# pwdreset root 90
And
admin# pwdreset collectorlogin 90
it will activate those accounts and generate their passwords ( keep them where you can refer to them in the future)
after that
Via SSH Login to collector as user collectorlogin and then use command below to connect as root (cannot connect directly)
# su root
and then the following commands :
# sed -i ':a;N;$!ba;s/file/#file/1' /opt/ConcsoTgw/tail-end-gateway-decoupled/bin/run.sh
# sed -i 's/nettools-upload.cisco.com/72.163.7.113/g' /opt/ConcsoTgw/tail-end-gateway-decoupled/conf/csof_config.xml
# service concsotgw restart
# service cspc restart
Once they are done try the collection profile/upload again and let me know
REF: https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvo43779
It is does not work please send me the following in Private message
# tail -100 /opt/ConcsoTgw/tail-end-gateway-decoupled/bin/CONN_TEG_LOGS/tail-end-gateway.log
# openssl s_client -showcerts -connect concsoweb-prd.cisco.com:443
# tail -100 /opt/ConcsoTgw/tail-end-gateway-decoupled/bin/nohup.out
# wget https://72.163.7.113/HeadEndWebAppServlet/ --no-check-certificate
10-22-2019 04:15 PM
I'm trying to send you a PM, but it states that the message I'm trying to access does not exist:
10-22-2019 04:19 PM
I just rebooted the device and tried a manual upload again, this time it worked. Thank you for your help!
10-22-2019 04:47 PM
excellent... let me know if you still additional problems and thank you for your patience
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