My customer and I redeployed their CSPC and we had some issues. The discovery did not work with only one IP. The Ip was checked before the discovery and the server (from CLI) was able to ping it. We used the credentials they had available in the prev...
Forum Posts
Dear Experts, My customer is receiving some security alarms regarding certain vulnerabilities impacting their CSPC Server (ver 2.8.1.4 and 2.8.1.5, which is the latest). I have gone through them, but I have not found anything related to the CSPC Se...
Hola Comunidad: Tengo un colector 2.8.1 con el siguiente problema: cuando trato de generar reportes desde el portal SNTC a través de schedule report el sistema me genera el siguiente mensaje:Error genérico del servidor500:Internal Server Error.que...
Hey everyone, looking for some educational numbers and pieces on the impact of the CSP-C to a customer's environment when it is scanning and collecting; some defined and clear numbers or information would be splendid to this. Thank you.
Resolved! Access to CSAM
Dear community, The Partner's Delegated Administrator has troubles trying to access the CSAM. Does he need to register to the CSAM platform? The customer can't grant the CBR user to the partner due to this problem. Kind regards.
I am trying to perform a fresh install of CSPC on a C220-M3 server; that was being used with an older release before be shutdown. I boot the installation ISO, and enter a new password, and get a failure. Any suggestions on the resolution?
Resolved! Customer Cannot Create SNTC Portal.
Hello,I have a customer that has an issue trying to create the SNTC portal; there are a myriad of errors where the portal won't be created despite getting the verification e-mail and such. Can anyone assist in the provisioning of it? I have the custo...
How do I edit snmp info for inventory collection? Where in the portal can I access this?
Hi Guys,For some reason, my modules are not being collected in CSPC. I have local username/password defined, and tested, but still no modules. Please advise. Thanks.
Hi, I am trying to connect my CSPC collector through GUI. Sometime it gets connected sometimes don't until I reboot my CSPC server.After you get back to me I will provide you the further details. Thank youRajan Sharma
Hi, In add upload profile, the option "all Collection Profile for Services" don´t show drop-down content. I am already test in another web browsers. Regards!
In the CSPC we have SM-X-ES3D-48-P devices which are switch modules installed within a ISR4451-X/K9. Here, they are recognized as standalone devices which are being polled via SNMP (seeing hostname, IOS version, etc). When this data gets uploaded to ...
Running version 2.8.1.4, currently having an issue where the CSPC is failing to upload device inventory to the SNTC. Receiving the following error: "A connectivity exception occured while processing the request. The Exception is :: HTTPs TransportMod...
Hello team, I collected Viptelas data and uploaded them to SNTC. I can see half of them on the Contract report as covered. I also can see another half of the device on 'not recognized' because of: FALLOUT REASON: Ciber Processor:Ciber Pid not exist i...
Hello,We already did a success upload to the sntc portal but not all the data is showing in the summary inventory. For example, the collector captured all the wlc but not showing any access , points or even not showing any modules, cards.Regards,Rena...
