LINKSYS SRW 2048 bug on the web console ?

[Latiftpl6592]

Hello,
hope you can help us.
we are experiencing a bug on 2  LINKSYS SRW 2048, that we use since more the 4 years now.
We are currently configuring them for Vmware, we never accessed them trough the console (web gui), but now that we need the switch to be configured (vlan, trunk, ec..) it suddenly reboot every time we enter user and password and press the enter key.
We know that they are pretty old but we just wanted to give it a try...maybe someone of you alreday encountered the same problem.

best regards,
Robi

[jeffrrod]

Dear Lati,

Thank you for reaching Small Business Support Community and for your time and patience regarding your inquiry.

I would first suggest you to reset the switch; unplug it, wait a minute and plug it back in, then try the console connection through hyperterminal as described in the chapter 4 of the admin guide;

http://www.cisco.com/en/US/docs/switches/lan/csbms/srw2048/administration/guide/SRW-US_v10_UG_A-Web.pdf

If the problem persists reset the router once more and try the web-based utility as described by the same admin guide, chapter 5.

If you are still unable to login the device I would then suggest you to contact the Small Business Contact Center for further assistance and please do not hesitate to reach me back if there is anything I may assist you with in the meantime.

https://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html

Kind regards,

Jeffrey Rodriguez S. .:|:.:|:.
Cisco Customer Support Engineer

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