06-09-2012 04:39 AM
Hi Cisco support,
I have 10 pcs of Cisco SF300-24P but i have strange problem im not sure if this bug or not. i completely update the firmware from Version 1.0.0.27 to 1.1.2.0 i found too annoying thing you cannot assign VLAN ID in interface management settings its show only vid 1 even i created multiple vlan id.
Thanks
06-19-2012 10:44 AM
Hi Myron,
Please call the Small Business Support Center to confirm if this is a bug. Please go here to find the phone number in your country:
https://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html
Regards,
Cindy Toy
Cisco Small Business Community Manager
for Cisco Small Business Products
www.cisco.com/go/smallbizsupport
twitter: CiscoSBsupport
01-06-2013 05:43 AM
Hi Cindy
I try also the latest firmware 1.2.7.76 but same issue in 1.1.2.0, i try to contact the link you posted but need to put the contract ID number i buy this 12 pcs of cisco sf300-24 to the third party cisco resseller. so meaning you cannot get a support if you have no contract? as a customer we have the rights to ask help or support without any contract. check the printscreen to prove that you cannot assign management vlan IP.
Thanks
01-06-2013 07:37 AM
The default vlan is the management vlan. If you want an ip on vlan 99 you need to change the default vlan to 99. Yoy can also make the switch layer 3 and assign an ip to any vlan you want.
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