12-22-2024 08:37 AM
Hello,
I had lost access to the SG350-28MP switch management WEB interface.
I reset the switch by pressing the reset button for 20 seconds, once released a lot of LEDs lit up.
The system LED has been flashing green rapidly for about 1 hour. Then from time to time for a couple of minutes, it turns a steady green. I have access to the WEB interface. RJ45 port 1 is lit green. Then after two minutes, it goes back to flashing green as if it's going round in a loop.
Should I try to reset it again?
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Solved! Go to Solution.
12-22-2024 11:20 AM
Except that there are no more contacts...
12-22-2024 11:35 AM
It's correct ?
Except that there is no longer any contact..Prerequisites
Download Firmware: Ensure that the image_tesla_hybrid_2.5.9.54_release_cisco_signed file is obtained from an official source, such as the Cisco support portal.
Formatted USB key: The USB key must be formatted in FAT32.
Connect to Switch: You must have access to the switch via the USB port for this method.
Administrator Access: Make sure you have administrator credentials for the switch.
Update steps
Prepare the USB key:
Copy the firmware file (image_tesla_hybrid_2.5.9.54_release_cisco_signed) to the root of the USB stick.
Make sure the file has the correct extension, often .ros or .bin, depending on the model.
Insert the USB key into the Switch :
Plug the USB key into the USB port on the SG350-28MP switch.
Access the CLI or Web Interface :
CLI: Connect via the console port or SSH access.
Web: Connect to the switch's graphical web interface via a browser. The default IP address is often in the 192.168.x.x range.
Check the file on USB :
Via CLI :
bash
Copy the code
dir usbflash0:
This will list the files available on the USB stick.
Change the Active Firmware :
Changing the Active Firmware :
Download the firmware file from the USB key to the switch by running :
bash
Copy the code
copy usbflash0:/image_tesla_hybrid_2.5.9.54_release_cisco_signed flash:
Update the active firmware image by specifying the file :
bash
Copy the code
boot system flash:/image_tesla_hybrid_2.5.9.54_release_cisco_signed
Save the settings :
bash
Copy code
write memory
Reboot the Switch: Reboot to apply the new firmware:
bash
Copy the code
reload
Post-update check:
After rebooting, check the version of firmware installed:
bash
Copy the code
show version
From the web interface
Log in to the web interface.
Navigate to: Administration > File Management > Firmware Operations.
Choose USB as the source and select the firmware file.
Click Apply to load and apply the firmware.
Reboot the switch to finalise.
12-23-2024 09:58 AM
Hello,
I have a question: if I run the bin file and the switch reboots, what happens?
12-23-2024 10:11 AM
It is expected that the switch reoobs after the software installation. It should come up with new version
12-23-2024 10:16 AM
I didn't understand what that meant. Can I do it via a FAT32 USB key?
12-23-2024 10:31 AM
You can not do this using USB.
12-23-2024 10:41 AM
So I'm blocked?
I've only got one minute's access to the interface, is that too much?
12-23-2024 10:48 AM
Hey man, sorry. I dont know how to help you.
12-23-2024 10:51 AM
OK, is it possible to contact Cisco support by email?
12-23-2024 11:05 AM - edited 12-23-2024 11:05 AM
It is possible but they will only support you if you have a service contract.
12-24-2024 09:56 AM
I got this by plugging in the console cable
***** FATAL ERROR *****
Reporting Task: DH6C.
Software Version: 2.5.0.83 (date Jun 18 2019 time 16:44:23)
base_address=0xb4733000
ros(+0x78a5f0)[0xb4ebd5f0]
ros(HOSTG_fatal_error+0x10)[0xb4ebfbf4]
ros(OSSYSG_fatal_error+0x2a0)[0xb54895dc]
ros(+0xb58348)[0xb528b348]
ros(+0x849270)[0xb4f7c270]
ros(+0x84ba74)[0xb4f7ea74]
ros(+0x84857c)[0xb4f7b57c]
ros(+0x84d8c4)[0xb4f808c4]
ros(DHCPV6CLIENTP_task+0x3ec)[0xb4f84638]
/lib/libp2linux.so.1(task_run+0xf4)[0xb46c3818]
12-24-2024 11:32 AM
I can't believe it's the DHCPv6 on the livebox that's making everything crash.
12-25-2024 04:20 PM
Happy to hear you have found a solution and thanks for sharing. This can help others.
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