11-19-2014 08:45 PM
I just purchased a used Cisco SG200-50P switch. I am using it in my home. I am trying to get access to web based interface to play around and manage the switch but I am unable to do so. I am a novice. I have Ethernet connection from my router in to the switch. It is plugged in port 49. I have bunch of other stuff plugged into most of the other ports. My issue is that I am unable to access the interface at the default IP address of 192.168.1.254. I have reset the switch to get it to factory default settings. I have reboot it and power cycled it. No help. I thought that may be there is a different IP address set by the seller that is not clearing, so I tracert my router and the only IP address that shows up is my router. The switch appears to be working- the devices connected to it have internet access. Can you help please...
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11-20-2014 03:46 AM
Hi Pareshraja,
Check the system LED:
1. if it is stable green - the IP address is assigned by DHCP server or static
2. if it is blinking green - the IP adress is default 192.168.1.254
The easiest way to overcome this issue I guess would be:
1. reset switch to factory defaults
2. check if system LED is blinking green
3. connect ONLY PC with static IP 192.168.1.100 (for example)
4. access web interface of the switch and set static IP
5. firmware upgrade might be next step you would like to do
Please see quick guide which may be useful:
http://www.cisco.com/c/dam/en/us/td/docs/switches/lan/csbss/sf20x_sg20x/quick_start/78-19501.pdf
Regards,
Aleksandra
11-20-2014 03:46 AM
Hi Pareshraja,
Check the system LED:
1. if it is stable green - the IP address is assigned by DHCP server or static
2. if it is blinking green - the IP adress is default 192.168.1.254
The easiest way to overcome this issue I guess would be:
1. reset switch to factory defaults
2. check if system LED is blinking green
3. connect ONLY PC with static IP 192.168.1.100 (for example)
4. access web interface of the switch and set static IP
5. firmware upgrade might be next step you would like to do
Please see quick guide which may be useful:
http://www.cisco.com/c/dam/en/us/td/docs/switches/lan/csbss/sf20x_sg20x/quick_start/78-19501.pdf
Regards,
Aleksandra
11-20-2014 05:24 PM
OK. I followed your instructions and got to the interface. Now the problem is that the interface does not have any language and it does not give me an option to select English. I am able to log on, again the initial screen is without any texts at all. I attached screen shots.
Any help??
12-10-2014 07:23 AM
Same problem here. No text on GUI with 7 different browsers on 5 different clients. So definitely NO browser issue
12-12-2014 06:01 AM
Hi,
Please can you connect through Telnet, SSH, or Consol cable using putty for example and from CLI
switch> en
switch# delete backuplo
Confirm with Yes
and try again here we delete any other language on the switch which can affect the dictionary
here is screenshot from the command line
Please let me know after your test
Please rate the post or marked as answered to help other Cisco customers
Greeting
Mehdi
12-14-2014 07:07 AM
Forget to tell, that I'm using a SG200 where it's not possible to connect via console. Only webbrowser and GUI.
Can connect via browser to the device, but only get graphical elements to see. No text. Tried with 8 different browsers from 5 different devices, so definitely NO browser (IE11) issue with it's compatibility mode.
11-27-2017 08:00 AM
I know this is an old post but just wanted to state the web gui with no text has happened to me. I found out the using a different browser did solve the problem....ie chrome. I have experienced this issue with other vendors sites as well.
11-20-2014 06:37 AM
What is the IP address of your computer? If it isn't in the same subnet, you wont be able to reach the web interface.
11-20-2014 12:26 PM
255.255.255.0
I reset the switch to factory default.
I set my laptop to a static IP address and that is the only connection to the switch. The system light is blinking green to declare default setting are in place. When I type in the default IP address for the switch, I get "This page can't be displayed" message....
11-21-2014 10:06 AM
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