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2960 in stack is "freezing"

Thorsten Danner
Level 1
Level 1

Hello,

 

since a bit more than a week now I had in 3 days unexpected disturbs of my switch 1 in a Stack of 2.

Switch 1 seems to be froozen and I need to power off/power on. After reboot it will work for 1-4 Days until it happen again.

 

2020-06-04 07_33_03-Syslog-Empfänger 4 _ Details des Sensors _ PRTG Network Monitor.png

 

cisco WS-C2960X-48FPD-L (APM86XXX) processor (revision V0) with 524288K bytes of memory.
Processor board ID FCW2145B7MB
Last reset from power-on
3 Virtual Ethernet interfaces
1 FastEthernet interface
100 Gigabit Ethernet interfaces
4 Ten Gigabit Ethernet interfaces
The password-recovery mechanism is enabled.

512K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address : 24:7E:12:21:49:00
Motherboard assembly number : 73-16686-06
Power supply part number : 341-0527-03
Motherboard serial number : FOC2144xxxx
Power supply serial number : DCB2141xxxx
Model revision number : V0
Motherboard revision number : D0
Model number : WS-C2960X-48FPD-L
Daughterboard assembly number : 73-14200-03
Daughterboard serial number : FOC2144xxxx
System serial number : FCW2145xxxx
Top Assembly Part Number : 68-100463-03
Top Assembly Revision Number : C0
Version ID : V07
CLEI Code Number : CMMLJ0xxxx
Daughterboard revision number : B0
Hardware Board Revision Number : 0x19


Switch Ports Model SW Version SW Image
------ ----- ----- ---------- ----------
1 52 WS-C2960X-48FPD-L 15.2(2)E7 C2960X-UNIVERSALK9-M
* 2 52 WS-C2960X-48FPD-L 15.2(2)E7 C2960X-UNIVERSALK9-M


Switch 01
---------
Switch Uptime : 1 hour, 3 minutes
Base ethernet MAC Address : 24:7E:12:28:E9:00
Motherboard assembly number : 73-16686-06
Power supply part number : 341-0527-03
Motherboard serial number : FOC2144xxxx
Power supply serial number : DCB2141xxxx
Model revision number : V0
Motherboard revision number : D0
Model number : WS-C2960X-48FPD-L
Daughterboard assembly number : 73-14200-03
Daughterboard serial number : FOC2144xxxx
System serial number : FCW2145xxxx
Top assembly part number : 68-100463-03
Top assembly revision number : C0
Version ID : V07
CLEI Code Number : CMMLJ0xxxx
Daughterboard revision number : B0

Configuration register is 0xF

 

show switch
Switch/Stack Mac Address : 247e.1221.4900
H/W Current
Switch# Role Mac Address Priority Version State
----------------------------------------------------------
1 Member 247e.1228.e900 14 4 Ready
*2 Master 247e.1221.4900 1 4 Ready

 

show stacks
Minimum process stacks:
Free/Size Name
3664/6000 hulc_flash init
5600/6000 ISSU Infra API Delayed Registration Process
5268/6000 DL Image Post Init Msg
5616/6000 CDP BLOB
8520/9000 IP Background
8520/9000 IP Connected Route Background
3800/6000 EEM Shell Director
5264/6000 SMI IBC server process
11448/12000 SMI IBC Download Process
23412/24000 SMI Backup Process
5596/6000 vqpc_shim_create_addr_tbl
5564/6000 SPAN Subsystem
59028/60000 EEM Auto Registration Proc
2512/3000 LIM WAVL
2552/3000 XDR LC Init Helper
5540/6000 SASL MAIN
5324/6000 LICENSE AGENT DEFAULT
10748/12000 PnP Agent Discovery
5512/6000 stp_change_tree_type
9260/12000 Auto configuration builtin tempalte creation
17596/24000 Init
Minimum process stacks:
Free/Size Name
8608/9000 cdp init process
5492/6000 IPC Zone Manager
5180/6000 HUDLD fiber table process
5584/6000 RTTY Slave Registration Process
4372/6000 IPC Split Init
5408/6000 RADIUS INITCONFIG
10888/12000 EPM CREATE DEFAULT CWA URL ACL
5492/6000 Fixed SFP PLUS init process
2492/3000 Rom Random Update Process
4952/6000 platform OBFL
8804/12000 OBFL UPTIME obfl0
9112/12000 OBFL POE obfl0
5412/6000 HVLAN Mapped Vlan Id Update Process
7244/12000 cfg mgr new master process
5032/6000 hpm bulk_vlan_state process
5508/6000 HCMP redirect process
4844/6000 XDR LC PRIO Critcal Back
5488/6000 CEF Post-Switchover Tidy
5528/6000 HCMP new mac process
11480/12000 CFC LC Test Stats
11548/12000 CFC stats broker process
5064/6000 CEF LC Stats
5072/6000 CEF LC IPC Background
Minimum process stacks:
Free/Size Name
3892/6000 HDF Stack-Mac
4004/6000 HL3U ARP Refresh Proc
4756/6000 RTTY Client Registration
5160/6000 IP ACL RP Background
6180/12000 SSH Process

Interrupt level stacks:
Level Called Unused/Size Name
4 3734124068 7720/9000 CPU NETWORK INTERFACE CHIP
5 0 9000/9000 Test Interrupt Handler
6 317177206 8936/9000 NS16550 VECTOR

 

show spanning-tree inconsistentports

Name Interface Inconsistency
-------------------- ------------------------ ------------------

Number of inconsistent ports (segments) in the system : 0

 

show vlan summary
Number of existing VLANs : 32
Number of existing VTP VLANs : 21
Number of existing extended VTP VLANS : 11

 

sh etherchannel summary
Flags: D - down P - bundled in port-channel
I - stand-alone s - suspended
H - Hot-standby (LACP only)
R - Layer3 S - Layer2
U - in use f - failed to allocate aggregator

M - not in use, minimum links not met
u - unsuitable for bundling
w - waiting to be aggregated
d - default port


Number of channel-groups in use: 1
Number of aggregators: 1

Group Port-channel Protocol Ports
------+-------------+-----------+-----------------------------------------------
1 Po1(SU) LACP Gi1/0/48(P) Gi1/0/49(P) Gi2/0/48(P)
Gi2/0/49(P)

 

 

May somebody can help me to figure out that issue?

 

Thanks and best regards, Thorsten

1 Accepted Solution

Accepted Solutions

Hello

Seems like a bug - Here
Suggest upgrade your ios


Please rate and mark as an accepted solution if you have found any of the information provided useful.
This then could assist others on these forums to find a valuable answer and broadens the community’s global network.

Kind Regards
Paul

View solution in original post

6 Replies 6

Hello

Post the output from the following into a file and attach.

show version

show switch
show switch stack-ring speed
show switch stack-ports
sh logging


Please rate and mark as an accepted solution if you have found any of the information provided useful.
This then could assist others on these forums to find a valuable answer and broadens the community’s global network.

Kind Regards
Paul

Hello,

 

 

sh logging (because of reboot, not much to see and logging level is increased, in my screenshot at my first post at 22:46, you can see the syslog of the relevent moment as the switch was removed out of stack. There was no new log until I power off/on the switch in the morning again.)

 

file is attached in my next post - I edit the reply to make it more readable.

 

best regards

Thorsten

attached file for:

show version

show switch
show switch stack-ring speed
show switch stack-ports
sh logging

Hello

Seems like a bug - Here
Suggest upgrade your ios


Please rate and mark as an accepted solution if you have found any of the information provided useful.
This then could assist others on these forums to find a valuable answer and broadens the community’s global network.

Kind Regards
Paul

Hello Paul, thank you for your help and sorry to be late with my response. I will test and give a feedback in a week. I´m out of office at them moment.

best regards, Thorsten

how about feedback

i facing issue same you

thanks